Shipping policy

Shipping Policy

Last Updated: 15-09-2026

Order Processing

Orders are generally processed within [1–3 business days] after successful order confirmation.

Customized products may require additional processing time depending on the customization requested.

Delivery Time

Estimated delivery timelines will be displayed during checkout or communicated to the customer.

Delivery times are estimates and may vary depending on the delivery location, courier partner, weather, holidays, public events and other circumstances beyond our control.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is confirmed.

Order Tracking

Where tracking is available, tracking information may be shared with the customer through email, SMS, WhatsApp or other available communication methods.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.

Delivery Issues

If your order is marked as delivered but you have not received it, please contact us as soon as possible so that we can investigate the matter with the delivery partner.

Delivery Delays

Mann Pasand will make reasonable efforts to deliver orders within the estimated timeframe. However, we cannot guarantee delivery dates where delays are caused by courier partners, weather, strikes, public events, technical issues or other circumstances beyond our reasonable control.